OPPO ramps up service facilities to offer more convenience to users

TV24 Desk: Inspired by the core service concept ‘Care & Reach’, the leading global smart device brand OPPO has recently kicked off a month-long service campaign from October 4, 2021 in more than 15 countries and regions to facilitate the users with more information about how to seek support from its official channels and enable them to get better after-sales services. Those services are also available in Bangladesh.

According to a survey conducted by OPPO, smartphone users prefer those brands that have simple process, diverse service channels, high efficiency and effective solution when it comes to after-sales service facilities. Moreover, after the virus hit the world, people are now more interested in spending less time outside and getting everything done, even repairing and other servicing necessities related to smartphones, from the comfort of their homes. According to the statistics by OPPO, OPPO users worldwide experienced the contact-less form of service more than 100 million times in 2020. Taking all the changed habits of the smartphone users into account, OPPO has ramped up their servicing facilities in consideration of the changed realities to allow more convenience and safety to the O fans and users.

OPPO has developed its self-service content on its official channels so that users find it all the easier and easeful to find support and necessary information they need to get their problems solved within the shortest possible time and also through online mediums such as app, hotline and social media. For the convenience of the users, they will find answers of Frequently Asked Questions (FAQ) related to latest service facilities on OPPO Care social media accounts.

Moreover, if any user wants to avoid going out and stay safe, he/she can avail the facility of getting customized solutions from service experts through the hotline or website livechat. Give a call at OPPO hotline number 09610997791 or take part in live chat through https://chat-support.oppo.com/chat?c=bd to get your queries cleared.

Mominul Islam, an OPPO user, shared, “Of late, I had to go to OPPO service center to update the software on my phone. But, I didn’t know about the location of the nearby service center in my area. Then I called their hotline number and I got to know the location of my nearest OPPO service center and about their website. I have found a lot of information regarding spare parts prices, updated products, warranty policies, and many more about user guidelines on their website. I thank OPPO for their such kind of convenient service and ensuring availability of information.”

For OPPO, the convenience of their users always comes first and is the first priority. That’s why, OPPO will keep exploring more possibilities and strive to provide more convenient service to the O fans and users in the coming days. If you have got any query, the solution is just a call or click away. Just call OPPO’s hotline number or leave a mail at OPPO’s service mailbox: support.bd@oppo.com.

For more details, keep an eye on their Facebook page – https://www.facebook.com/OPPOBangladesh. and  https://support.oppo.com/bd/ .


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