Tv24 Report: US manufacturer of networking, storage and security solutions, Netgear has launched its flagship online store, netgearstore.com.bd in Bangladesh. A launch event was arranged at Hotel Intercontinental to commemorate this historic moment.
Netgear has continued to increase its presence in Bangladesh market and to offer value added service over the last few years. As part of that effort Netgear is officially launching its online retail flagship store, netgearstore.com.bd. where consumers will be able to explore and order products directly from Netgear. The website will also offer payment flexibility to consumers, allowing them to buy products from the ease of their home on Cash on Delivery or to buy products in EMI with all major credit cards. Local fulfillment of orders will be facilitated by Computer City Technologies Ltd, the exclusive distributor of Netgear in Bangladesh.
The event was held at the Madhumoti Hall of Hotel Intercontinental, Dhaka, Bangladesh and was attended by guests from print and electronic media. Mr Muhammed Monirul Islam, Managing Director of Computer City Technologies Ltd was present along with Mr. Md. Shahid-ul-Munir, President, Bangladesh Computer Samity, who graced the event as special guest. Mr. Simon Tsang, VP of Sales APAC for Netgear inaugurated the flagship store virtually via teleconferencing as chief guest. Other senior Netgear officials were also present virtually.
Mohammed Monirul Islam, MD of Computer City Technologies Limited called the launch of this flagship store a milestone: “As far as I know, this is the first Flasgship store to be opened and directly managed by an International reputed ICT brand in Bangladesh. We are proud to be associated with history today. This online flagship store will provide customers to closely interact with Netgear”
Speaking as the special guest Md. Shahid-ul-Munir, President of Bangladesh Computer Samity stressed the importance of providing quality service and ensuring a smooth user interaction: “I am delighted to see brands like Netgear stepping up to come closer to their customers through a direct online presence via this flagship store. I hope that with enhanced service and user interaction the site will be eradicate some of the fears consumers have experienced in recent past with a few e-commerce site and bring back their faith on online shopping”
Simon Tsang, VP of Sales APAC for Netgear was excited to establish a direct link between consumers and Netgear: “We are happy to support our customers in Bangladesh with a path to directly get in touch with Netgear along with a platform to procure Netgear products. With the launch of our ecommerce flagship Netgear store, it ensures peace of mind and the Netgear assurance of an original product with warranty, for our customers.”
Marthesh Nagendra: Country Manager – India Middle East & SAARC for Netgear was hoping that direct interaction with consupers will help Netgear to understand customers better: “In a growing country like Bangladesh, Netgear is focused on driving consumer business directly with its consumers. Launching our Netgear Flagship store, brings us closer to our customers, enabling us to react, understand and create products that are of value to them.”
Manab Mallick: Senior Manager – Presales India Middle East & SAARC hoped that consumers will get better support and aftersales service through the flagship store: “With the launch of the Flagship Netgear store, we intend to support our customers better in terms of giving them the knowledge to better understand Netgear products, what are the differentiating factors to make a choice, etc. Above all, it makes it absolutely easy for customers to get in touch with Netgear for further after sales support as well.”
Annamalai Ar: Senior Manager – South India & SAARC considered the launch of Netgear flagship store as a game changer: “The Netgear Flagships ecommerce store launch in Bangladesh is a pivoting point for our business in the region. Bangladesh has been growing exponentially during the past couple of years and it is critical that we are directly in touch with our customers and their needs. We hope that the flagship store will enable this.”
All of Netgear’s products that are approved for sale in Bangladesh will be available in this store. A free consultancy service is available from the flagship store to help customers choose the right product and solutions. A professional installation service is also available as an option against a fixed charge.